Privacy Policy

Last updated: January 18, 2025

1. Introduction

WPDesigns ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web design client onboarding platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you use our onboarding form, we collect information that you voluntarily provide, including:

  • Full name and contact information (email address, phone number)
  • Business name and industry
  • Fiverr username (if applicable)
  • Website URLs and domain information
  • Design preferences and project requirements
  • Logo and brand assets you upload
  • Competitor website references

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

  • Browser type and version
  • Device information and operating system
  • IP address and approximate location
  • Pages visited and time spent on our platform
  • Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy section below for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our web design services
  • To generate AI-powered homepage mockups based on your preferences
  • To create project documentation (SOW, agreements)
  • To communicate with you about your project
  • To send you updates, notifications, and marketing communications (with your consent)
  • To improve our services and develop new features
  • To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party services that help us operate our platform, including Nifty PM (project management), Webvizio (feedback collection), and Google Drive (document storage).
  • AI Services: Your project requirements are processed by AI services to generate homepage mockups. This data is used solely for generating your designs.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

5. Cookie Policy

Our platform uses the following types of cookies:

Essential Cookies

Required for the platform to function properly. These cookies enable core functionality such as session management, authentication, and saving your onboarding progress. Cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our platform by collecting anonymous usage data. This helps us improve our services.

Preference Cookies

Remember your preferences and settings to provide a more personalized experience.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure cloud storage with access controls
  • Regular security assessments
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project data and mockups are retained for the duration of our business relationship and for a reasonable period thereafter for record-keeping purposes. Saved onboarding drafts expire after 7 days.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

WPDesigns

Email: [email protected]

Website: wpdesigns.com